Company Profile/Notation based on the Act on Specified Commercial Transactions
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Shop name Shop name |
Brandshop haibanya (Brand shop haibanya) |
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Shop address Store address |
1-13-43 1st Floor Higashinakajima, Higashiyodogawa-ku, Osaka-city, Osaka, Japan Osaka Prefecture, Osaka City, Higashiyodogawa Ward, Higashinakajima 1-13-43 1F |
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Seller Seller Name |
Haibanya Ltd. |
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Telephone telephone number |
+81(0)6-6195-9410 (Business hours: 10:00 to 15:00) 06-6195-9410 (Reception hours: 10:00-15:00 ) |
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Fax Fax Number |
+81(0)6-6160-0812 06-6160-0812 |
| URL | http://www.aisai-jp.com/ |
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Parking parking |
We have no parking. But coin parking is available in our neighborhood. None: There is a paid parking lot nearby |
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Shop holiday Closed Day |
Irregular |
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Second-hand Dealer's License Secondhand goods dealer license |
621160123527th (Osaka Public Safety Commission) No. 621160123527 (Osaka Prefectural Public Safety Commission) |
Invoice registration number: T2120001171702
〇About cancellations and returns
We always strive to provide services that our users can trust and feel safe with, but in the unlikely event that a problem occurs within our service as described below, we will respond in accordance with the regulations.
By placing an order, you are deemed to have agreed to this policy, and we will not be able to respond in any way that does not comply with the regulations.
| I placed an order but haven't received a confirmation email or my order | There may have been some trouble with the Internet. Please try placing your order again. Please feel free to call our store directly. |
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| I paid but haven't received the item | If the product has not arrived within 7 days after you have transferred the payment to our store, please contact us. (There may be delivery issues.) |
| I ordered an item but want to cancel it | - Free shipping before the product is shipped. However, if payment has been made, the fees for deposits and refunds will be borne by the customer. After the product has been shipped, you will be responsible for shipping costs, return costs, payment fees, and refund costs. |
| I want to return the item (if the packaging is still intact) | ・The customer will be responsible for shipping costs, return costs, payment fees, and costs associated with refunds . |
| I want to return a product (different image, size, etc.) |
・This is only possible if the condition of the product has not changed. The customer will be responsible for the cost of shipping the product, the cost of returning the product, the transaction fee, and the cost of the refund. ・If the customer causes scratches or stains on the product, this will be subject to the appraisal price. |
| Parts and accessories were missing (accessories are shown in the photo) | ・If any missing parts are found, we will send you the missing parts. ・If no missing parts are found, the item may be returned. |
| The product immediately broke | This may happen due to the construction of the product or the strength of the material, but we cannot accept returns of products that are in a different condition from the one we sent you. |
| The product is suspected to be a counterfeit or fake |
・We sell genuine products from each manufacturer. However, if you suspect that an item is counterfeit and would like to return it, we will check again to see if it is genuine before accepting the return. |
Note
In the case of a malfunction, missing accessories, or return, you must contact us within 3 days of receiving the product, and if we do not respond within 5 days, your right to return the product will be invalid.
(If the product is not received within 5 days after shipping, the right to return the product will be invalidated .)
-If you purchase with cash on delivery, please understand that refunds will be delayed.
- We are not responsible for any problems that may occur during product delivery by the delivery company.
- If false applications or reports are made, or business interference is caused, our company will seek compensation from those responsible.
We will not accept any complaints or returns based on customer's unilateral convenience.
- Stuffed toys for size comparison are not included.